Investors / Overview

Frequently Asked Questions

Computershare Investor Services manages CommQuest’s Share Registry.  Computershare is located at:

Computershare Investor Services Pty Limited
452 Johnston Street
Yarra Falls, Victoria 3067

Telephone: +61 3 9415 5000
Facsimile: +61 3 9473 2500
Investor Inquiries: 1300 850 505
www.computershare.com.au

Providing an Australian Business Number (ABN) or Tax file number (TFN) is not compulsory, but CommQuest is obliged to deduct tax at the top marginal rate plus Medicare levy from dividends, to the extent that they are not fully franked, payable to Australian resident investors who have not supplied their TFN/ ABN or claimed a redemption.

If you have an ABN and are making this investment in the course of a business or enterprise carried on by you, you may quote your ABN instead of your TFN.

If you have entered a sponsoring agreement with a broker then you are a CHESS Sponsored Holder - also referred to as a Broker Sponsored Holder. If not, then you are an Issuer Sponsored Holder.

CHESS Sponsored holdings are identified by a Holder Identification Number (HIN) which starts with an X while Issuer Sponsored holdings can be identified by a Security holder Reference Number (SRN) which starts with an I.

Brokers provide a variety of services to their clients. Primarily they facilitate securities trading - that is, the buying and selling of shares. If you want to buy or sell shares you need to do so via a broker.

To find a broker, visit the Australian Stock Exchange website, or check the Yellow Pages under 'Stock and Share Brokers'.

For Issuer Sponsored Shares:
You will need to advise Computershare Investor Services in writing.Your advice should include your name, shareholder number, old and new address, and signature. Notifications can be mailed or faxed to Computershare Investor Services (see above for address/phone number). For security reasons, Computershare Investor Services cannot accept change of address notifications over the phone.

For CHESS Sponsored Shares:
You will need to notify your broker in writing of your change of address.